Store Policy
Customer Care
We believe in human connection behind every book.
For any questions about your order, events, or upcoming editions, you can reach us at [your email]. We reply within 1–2 business days.
If your book arrives damaged, your download link doesn’t work, or you need assistance with a purchase, please write to us directly — we’re here to help.
Subscribers to our newsletter also receive early updates on new releases, signed editions, and invitations to author events.
At Lux&Rosen, every reader matters.
Privacy & Safety
Your privacy and data security are our priority.
All transactions are processed through encrypted and verified payment gateways to ensure your personal information remains protected at all times.
We never share or sell customer data to third parties. Any information you provide — such as your name, email address, or shipping details — is used solely to process your order and deliver your purchase.
By using our store, you consent to the use of cookies that help us improve functionality and provide a smooth browsing experience.
Wholesale Inquiries
We welcome collaboration with bookstores, galleries, cultural institutions, and concept stores that share our values of quality and artistry.
For wholesale orders or distribution partnerships, please contact us at [your email] with details about your store or project.
We offer flexible wholesale terms, volume discounts, and promotional materials for partners.
Together, we can bring the light of Lux&Rosen editions to new readers and spaces around the world.
Payment Methods
Credit / Debit Cards
Offline Payments